Front Desk Executive

WE’RE HIRING | FRONT DESK EXECUTIVE

• Location: Bangalore
• Role: Front Desk Executive
• Employment Type: Full-Time

Key Responsibilities

Greet and assist customers professionally at the front desk.

Handle customer enquiries, calls and WhatsApp queries.

Explain services, packages, bookings and trial options.

Follow up with prospective customers and convert enquiries into bookings/sales.

Manage customer registrations, bookings and basic documentation.

Maintain customer/lead records and update CRM or Excel.

Coordinate with trainers and the studio team for smooth customer experience.

Handle customer concerns and provide timely assistance.

Support membership renewals and repeat business.

Achieve assigned sales and customer service targets.

Requirements

Excellent communication and interpersonal skills.

Confident, presentable and customer-friendly personality.

Good convincing and sales skills.

Comfortable with calling and follow-ups.

Basic knowledge of Excel/CRM.

Freshers can apply.

Experience in front desk, sales, hospitality, fitness, retail, beauty, lifestyle or customer-facing roles is a plus.

Ideal Candidate

A confident, energetic and well-presented candidate who can deliver a premium customer experience while handling front-desk and sales responsibilities.

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Pay: ₹400,000.00 - ₹450,000.00 per year

Application Question(s):

• What is your in-hand salary?
• What is your notice period?
• How many year of experience do you have in sales?
• Are you comfortable with sales targets?
• Are you comfortable with Rotational shifts?

Education:

• Bachelor's (Required)

Work Location: In person