Front Desk Executive

Front Desk Executive - School

Job Summary

The Front Desk Executive is the first point of contact for students, parents, visitors, staff, and other stakeholders. The role is responsible for managing the school reception, handling calls and enquiries, maintaining records, and providing courteous and efficient administrative support to ensure smooth day-to-day operations.

Key Responsibilities

Welcome and assist parents, students, visitors, and guests in a polite and professional manner.

Answer, screen, and transfer incoming telephone calls and respond to routine enquiries.

Handle parent and visitor enquiries and direct them to the appropriate department or staff member.

Maintain the visitor register and follow school security and visitor-management procedures.

Manage incoming and outgoing correspondence, courier items, and official documents.

Maintain front-office records, registers, and administrative files.

Assist with student attendance-related enquiries and coordinate with relevant school departments when required.

Schedule appointments and coordinate meetings with school management, teachers, and parents.

Receive and communicate messages accurately and promptly.

Assist parents with information regarding school timings, events, procedures, fees, transport, and other general enquiries.

Maintain confidentiality of student, parent, staff, and school information.

Coordinate with teachers, transport staff, security personnel, and other departments as required.

Handle emergency or urgent enquiries professionally and immediately inform the appropriate authority.

Maintain a clean, organized, and welcoming reception area.

Perform other administrative duties assigned by the School Management.

Required Qualifications

Graduate or equivalent qualification.

Prior experience in a school, educational institution, reception, customer service, or administrative role is preferred.

Good communication skills in English.

Knowledge of MS Office, email, and basic computer applications.

Good interpersonal and organizational skills.

Kindly send your updated resume - [email protected]

Pay: ₹25,000.00 - ₹30,000.00 per month

Work Location: In person