Front Desk Executive

Job Details (Here’s what you can expect!)

5 days’ work week and overtime

Duty Meal allowance and uniform allowance

Attractive incentive and bonus

Staff rates at Accor hotels in Singapore and worldwide

Birthday leave

Job Responsibilities:
Provide quality customer service at all times; greet visitors and guests in a friendly and engaging manner ensuring a smooth and timely check-in/check-out during their stay.

Thorough understanding of all hotel room categories, room rates and other general product knowledge necessary to perform Front Office operations

Proactively assist guests in an informative and helpful way on enquiries relating to their stay and follow-up promptly on guest requests and needs.

Accounting and maintaining an accurate cash float.

Any other ad-hoc duties assigned.

Job Requirements:
Passionate individuals who love customer service

Communicate fluently in English

Independent and work well in a team

Work on weekends and public holidays

Work day shifts and night shifts

Global Premium Hotels Limited (GPHL) is one of the largest Singapore-owned hospitality companies, owning and operating 25 hotels across five brands. Our hotels include Mercure Singapore Tyrwhitt, ibis Styles Singapore Albert, 2 Handwritten Collection, 14 ibis budget hotels in Singapore and 8 Fragrance hotels.