Front Desk Executive

ROLE: FRONT DESK EXECUTIVE

A TRAVEL AGENCY FRONT DESK EXECUTIVE MAIN DUTIES INCLUDE GREETING CLIENTS,
ANSWERING INQUIRIES, AND HANDLING ALL ASPECTS OF BOOKING TRAVEL, SUCH AS
FLIGHTS HOTELS, AND ACTIVITIES. THEY ALSO PROVIDE ESSENTIAL INFORMATION ON
TRAVEL DOCUMENTS, HELP PLAN ITINERARIES, AND PERFORM VARIOUS ADMINISTRATIVE
TASKS LIKE MANAGING CORRESPONDENCE AND CASH. STRONG CUSTOMER SERVICE AND
COMPUTER SKILLS ARE VITAL FOR THIS ROLE, WHICH SERVES AS THE PRIMARY POINT OF
CONTACT FOR CLIENTS SEEKING ASSISTANCE WITH THEIR TRAVEL PLANS.

RESPONSIBILITIES:

• CLIENT

INTERACTION: GREET CUSTOMERS, ANSWER THE PHONE, AND RESPOND TO EMAILS AND OTHER
INQUIRIES TO PROVIDE A WELCOMING FIRST IMPRESSION

• RESERVATIONS

AND BOOKINGS: ASSIST CLIENTS WITH MAKING RESERVATIONS FOR FLIGHTS, HOTELS,
TRANSPORTATION, AND ACTIVITIES.

• ITINERARY

PLANNING: HELP CLIENTS CREATE AND ORGANIZE THEIR TRAVEL ITINERARIES, TAILORING
THEM TO THEIR SPECIFIC NEEDS AND PREFERENCES.

• INFORMATION

AND ADVISEMENT: PROVIDE CLIENTS WITH IMPORTANT INFORMATION REGARDING PASSPORTS,
VISAS, CUSTOMS, AND NECESSARY VACCINATIONS.

• ADMINISTRATIVE

DUTIES: PERFORM GENERAL OFFICE TASKS, SUCH AS MANAGING THE
CASH DRAWER, HANDLING CORRESPONDENCE, AND PERFORMING DATA ENTRY.

• STORE MAINTAINANCE: SYSTEMATIC UPKEEP OF A RETAIL SPACE TO KEEP IT CLEAN, SAFE, FUNCTIONAL & APPEALING.

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Ability to commute/relocate:

• Verna, Goa: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English,Hindi (Required)

Location:

• Verna, Goa (Required)

Shift availability:

• Day Shift (Required)

Work Location: In person