Front Desk Executive

Job Title: Front Desk Executive

Department: Admin

Location: Mohali

Employment Type: Full Time

Experience Required: 1 to 3 years

Working Model: Work From Office

Role Summary

We are seeking a professional and well-organized Front Desk Executive to manage reception operations and support day-to-day administrative activities. The ideal candidate will handle visitor interactions, incoming calls, courier management, and meeting room coordination while ensuring a welcoming and professional front-office environment.

Key Responsibilities

• Manage the front desk/reception area and ensure it is maintained professionally at all times.
• Greet and assist visitors, clients, candidates, and employees in a polite and professional manner.
• Handle incoming calls and direct them to the appropriate person or department.
• Maintain visitor records and follow company security and access-control procedures.
• Coordinate with the security team regarding visitor entry and exit.
• Manage incoming and outgoing courier and dispatch activities, including maintaining records.
• Receive and distribute documents, parcels, and other deliveries.
• Coordinate meeting room bookings and ensure meeting rooms are properly arranged before meetings.
• Assist with refreshments, tea/coffee, and other arrangements for visitors and meetings.
• Maintain reception-related records, registers, and daily reports.
• Coordinate with the Admin team for office requirements and general administrative activities.
• Support employee and visitor queries at the reception desk.
• Assist HR/Admin with basic coordination activities when required.
• Ensure reception displays, company information, and other front-office materials are properly maintained.
• Maintain confidentiality of company and visitor information.
• Follow all company security, safety, and administrative policies.

Required Skills & Competencies

• Graduate in any discipline; relevant certification will be an advantage.
• 1-3 years of experience in Front Desk, Reception, Administration.
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.
• Basic knowledge of MS Office (Word, Excel, Google Doc, Google Spreadsheet Outlook) and email communication.
• Good organizational and time-management skills.
• Ability to handle multiple tasks and priorities.
• Should be polite, confident, and professional while interacting with employees and visitors.
• Good command of English and Hindi; knowledge of Punjabi would be an advantage.

Preferred Skills

• Well-groomed and presentable.
• Punctual and disciplined.
• Able to work independently as well as coordinate with different departments.
• Comfortable working in a fast-paced IT/corporate office environment
• Should have a proactive approach and willingness to support administrative activities.

About the Team

Our Admin team plays a vital role in ensuring smooth day-to-day office operations and maintaining a professional, organized, and welcoming workplace. The team focuses on efficient coordination, employee and visitor support, and maintaining office standards. We foster a collaborative and supportive environment that values professionalism, accountability, and teamwork to ensure seamless administrative operations and a positive workplace experience.

Why Join Us

• Collaborative, growth-oriented, and learning-driven work environment
• Strong focus on career development and continuous upskilling
• Exposure to modern technologies, tools, and best practices