Front desk executive/ Reception

Roles and Responsibility

• Manage the front desk and reception area, ensuring a welcoming atmosphere for patients and visitors.
• Handle incoming calls, emails, and walk-ins professionally and courteously.
• Provide information about services, treatments, and appointments to patients.
• Maintain accurate records of patient interactions, appointments, and treatment plans.
• Coordinate with other departments to ensure seamless patient care and services.
• Develop and implement effective filing systems, both physical and digital, for easy access to information.

Job Requirements

• Any Graduate or Postgraduate degree from a recognized institution.
• Proven experience in a similar role, preferably in a medical services or hospital setting.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work effectively in a team environment and prioritize tasks.
• Strong organizational and time management skills with attention to detail.
• Familiarity with medical terminology and procedures is an asset.