Front Desk Host

Welcome to Padel Up – Culver City, Los Angeles’ newest premium indoor padel club. We’re not just a sports facility — we’re a community built around energy, health, and connection. With 3 indoor courts, a gym and stretching area, and a modern coffee lounge and retail space, we bring the vibrant culture of padel to LA in an upscale, social environment.

Our mission is to elevate the member experience through hospitality, wellness, and fun. Whether it’s someone’s first time trying padel or their daily workout ritual, our team ensures every visit feels personal, welcoming, and inspiring.

About the Role

As a Club Host, you're the first impression of Padel Up. You'll be the friendly face that greets every member and guest, keeps operations running smoothly, and ensures our space looks and feels top-notch.

This role is perfect for someone friendly, detail-oriented, and passionate about fitness and hospitality.

Key Responsibilities

Member & Guest Experience

• Greet all members and guests warmly and professionally
• Check in players using the PlayByPoint system
• Handle bookings, payments, and guest waivers
• Explain our off-peak and peak booking windows and member discount to guests at check-in and booking
• Offer tours to prospective members and share membership perks
• Assist with gear rentals and towel service

Daily Operations

• Open and close the facility following the standard checklist
• Keep the front desk, courts, and lounge organized and clean
• Restock merchandise, towels, and beverages
• Support coaches and ensure all scheduled sessions run smoothly
• Communicate effectively with management about any facility needs
• Follow the Front Desk Host SOP and New Hire Training Checklist for daily procedures

Sales & Membership Support

• Understand and explain our Founding Membership Program and benefits
• Promote memberships, clinics, and events to visitors
• Process sales of pro shop merchandise and refreshments
• Participate in the pro shop sales commission program

Who You Are

• Energetic, personable, and reliable
• Passionate about health, sports, and community experiences
• Strong communicator who enjoys connecting with people
• Comfortable multitasking in a lively, fast-paced environment
• Basic computer skills (POS systems, scheduling platforms)
• Previous experience in hospitality, fitness, or customer service is a plus

What We Offer

• Fun, active work environment with a great team culture
• Employee access to padel courts and gym facilities
• Complimentary water and towel service during shifts
• Staff discounts on clinics, open play, and retail merchandise
• Growth opportunities as Padel Up expands in LA

Uniform & Dress Code

We represent a modern, athletic lifestyle brand - clean, sporty, and confident.

• Padel Up logo shirt provided
• Athleisure attire encouraged
• Closed-toe sneakers required
• No hats, flip flops, or revealing clothing while on shift

Job Type: Part-time

Pay: $18.50 per hour

Work Location: In person