Dave & Buster's
Front Desk/ Host
16 days ago
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Important information
Contract type:
Permanent, Part time
Salary:
$31,200 – $35,360 / year
Location:
Orland Park, IL, USA
Work mode:
Onsite
Published on:
6 October 2026
What they need
Job Summary
We are seeking an energetic and welcoming Front Desk/Host to create a positive first impression for our guests. In this role, you will be the friendly face that greets visitors, manages reservations, and ensures smooth seating and guest flow. Your enthusiasm and professionalism will set the tone for an exceptional dining experience. This paid position offers an exciting opportunity to showcase your hospitality skills and contribute to a vibrant team environment.
Responsibilities
- Greet guests warmly upon arrival and assist with seating arrangements to optimize table utilization
- Manage restaurant reservation systems, including booking, confirming, and adjusting reservations as needed
- Maintain organized restaurant table management using POS systems such as Aloha POS or Micros POS
- Answer phone inquiries with professional phone etiquette, providing accurate information and taking reservation details
- Coordinate with kitchen staff and servers to ensure timely seating and guest service flow
- Uphold food safety standards by following proper guest interaction protocols and cleanliness procedures
- Provide excellent guest relations by addressing questions, resolving concerns promptly, and ensuring a welcoming atmosphere
Requirements
- Previous host/hostess or front desk experience in a restaurant or food service environment preferred
- Strong communication skills with the ability to handle phone calls professionally and courteously
- Experience with restaurant reservation management software and POS systems such as Aloha POS or Micros POS is highly desirable
- Basic math skills for handling reservations, guest counts, and table management calculations
- Excellent organizational skills to manage multiple tasks efficiently during busy hours
- Knowledge of food safety standards and hospitality best practices
- Ability to work in a fast-paced environment while maintaining a positive attitude and high energy level
- Reliable attendance with flexibility to work evenings, weekends, and holidays as needed
Join our team where your friendly demeanor and organizational talents will help craft memorable dining experiences for every guest. We’re dedicated to fostering a lively, supportive workplace where your hospitality skills can shine!
Pay: $15.00 - $17.00 per hour
Benefits:
- Flexible schedule
Work Location: In person
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