Front Desk Host

Front Desk Host - Luxury Wellness Spa (Back Bay)
Forever Young Spas | 262 Beacon St, Floor 3, Boston, MA
$17-20/hour depending on experience + bonus for every membership you sign up + a complimentary massage, facial or stretch every month
Tuesday to Saturday, 10 AM - 6 PM, consistent schedule

About us
Forever Young Spas is a longevity and wellness spa in a Back Bay brownstone. Clients come to us for massage, stretch, and skin treatments, and many become members. We're small, the bookings move fast, and the front desk sets the tone for every visit.

What you'll do

• Greet every client by name and make the first minute feel calm and personal
• Check clients in and out in our booking system (Mangomint; we'll train you)
• Keep back-to-back appointments flowing so nobody waits wondering what to do
• Answer calls, texts and booking questions, and help clients rebook
• Explain our membership and help interested clients sign up (you earn a bonus on each one)
• Keep the lobby and rooms guest-ready (fresh linens, slippers, tidy racks)
• Help with light social media when there's downtime (photos, stories), if you enjoy it

Who we're looking for

• A great personality: warm, upbeat, and genuinely good with people
• Reliable. You show up on time, every shift. This matters more than anything else on this list
• Available Tuesday to Saturday, 10 AM - 6 PM, with no regular conflicts
• At least 1 year in a customer-facing job (restaurant, coffee shop, retail, gym, hotel, salon all count)
• Comfortable with a phone, a tablet and a simple booking app
• No spa experience needed. We'll teach you everything

Perks

• $17-20/hour (based on experience) plus a bonus for each membership sale
• A complimentary massage, facial or stretch every month
• Consistent weekly schedule, no on-call shifts
• Small team, beautiful space, and room to grow into operations and social media

To apply
Send a short note about why you'd be great with our clients and your availability. We check references on attendance.

Pay: $17.00 - $20.00 per hour

Expected hours: 35.0 per week

Benefits:

• Employee discount

Application Question(s):

• Can you work Tuesday to Saturday, 10 AM - 6 PM, every week? (Yes / No)
• Are you currently enrolled in classes that would conflict with these hours? (Yes / No)
• How many years have you worked in a customer-facing job?
• Can you provide a reference from a past manager who can speak to your attendance? (Yes / No)

Work Location: In person