Front Desk / Insurance & Billing Coordinator

Front Desk / Medical Office Coordinator

Location: Englewood Cliffs, NJ
Employment: Full-time or Part-time

About the Practice

We are a growing physician-owned interventional pain practice looking for a reliable, organized, personable, and professional team member to help with front desk, insurance verification, prior authorizations, billing, and claims follow-up.

ResponsibilitiesResponsibilities

• Greet patients and provide a professional, welcoming experience
• Answer phones, emails, and patient inquiries
• Schedule and confirm appointments
• Check patients in and out
• Verify demographics, insurance information, and eligibility
• Submit and follow up on prior authorizations for procedures, imaging, and medications
• Submit and follow up on electronic insurance claims
• Assist with charge entry using CPT and ICD-10 codes
• Post insurance payments, ERAs, and patient payments
• Follow up on unpaid, rejected, and denied claims
• Correct and resubmit claims when appropriate
• Collect copays, deductibles, coinsurance, and outstanding patient balances
• Coordinate daily physician schedule and procedure schedule
• Prepare charts and paperwork for upcoming visits and procedures

Qualifications

• No prior medical office experience required — training will be provided
• Experience with insurance, prior authorizations, or billing is a plus
• Familiarity with CPT/ICD-10 and insurance portals a plus
• Organized, dependable, polished, and professional in appearance and communication
• Strong communication and computer skills
• Bilingual Korean/English is a plus

Compensation

Competitive hourly salary based on experience.

How to Apply

Please submit your resume and, if available, a LinkedIn profile or professional profile. A polished, neat, and professional appearance is expected for this patient-facing role.

Pay: $16.00 - $24.00 per hour

Benefits:

• Flexible schedule
• Paid time off

Work Location: In person