Front Desk Insurance Coordinator

Boulevard Dental Esthetics is a privately owned, boutique family dental practice in Encino. It’s recently been bought out by the long established associate dentist, Dr. Dean, and is getting rebranded to “Dean Dentistry”. We are revamping the entire office. New design, new cloud based practice management software called “the dental app“ which provides all the functions we need for patient communication, billing, insurance verification, scheduling, etc. Fully digital office with scanners, sensors, lasers and handheld X-ray units. We pride ourselves on providing exceptional, personalized care in a warm and welcoming environment.

Unlike high-volume corporate offices, we believe in quality over quantity. Many of our patients have been with us for decades, and we’ve built lasting relationships with generations of families.

As our practice enters an exciting new chapter under new ownership, we’re looking for someone who wants to grow with us and become a valued member of our small, close-knit team consisting of 1 doctor, one front desk and two assistants.

About the Position

We’re seeking a friendly, organized, and dependable Dental Front Office & Insurance Coordinator who genuinely enjoys working with people and takes pride in creating an exceptional patient experience.

Responsibilities include:

• Welcoming patients and managing front desk operations
• Answering phones, scheduling appointments, and coordinating patient recalls
• Verifying dental insurance eligibility and benefits
• Submitting claims, following up on outstanding claims, and managing insurance billing
• Posting insurance payments, EOBs, and managing patient accounts
• Finalizing treatment plans and discussing financial arrangements
• Coordinating treatment and following up with patients
• Maintaining accurate patient records and supporting daily office operations

Who We’re Looking For

• Warm, personable, and genuinely passionate about patient care
• Organized, detail-oriented, and dependable
• Comfortable with technology and willing to learn
• Strong communication and interpersonal skills
• A team player who values a positive, supportive work environment
• Dental front office and insurance experience preferred, but not required. We’re happy to train the right person!

Why Join Us?

We’re not looking for someone to simply fill a position. We’re looking for someone who wants to build a career and grow alongside us and be proud of the care and expertise we are providing to our community.

You’ll work directly with the owner-dentist in a small, collaborative environment where your contributions matter. We value kindness, teamwork, professional growth, and creating a workplace where everyone enjoys coming to work.

If you’re looking for a long-term opportunity in a modern, patient-centered private practice, we’d love to meet you!

To Apply: Please submit your resume and a brief introduction about yourself.

Pay: $30.00 - $40.00 per hour

Benefits:

• Employee discount
• Paid sick time
• Paid time off
• Paid training
• Referral program

Work Location: In person