Front Desk Manager

Description:

The Days Hotel of Toms River is seeking a professional, organized, and customer-focused Front Desk Manager. If you’re a strong leader with hotel experience who thrives in a fast-paced environment, we’d love to hear from you!

The Days Hotel of Toms River is part of the Hotels Unlimited family of hotels. We are a New Jersey-based, family-owned company established in 1979, committed to growth through excellence. At Hotels Unlimited, we believe guests select our hotels because of our caring and attentive team members. We understand that small acts of thoughtfulness make all the difference in creating an extraordinary hospitality experience.

Responsibilities:

• Supervise and train front desk staff
• Ensure smooth check-in/check-out operations
• Handle guest inquiries, concerns, and escalations
• Monitor room availability and manage reservations
• Work closely with housekeeping and maintenance to coordinate guest needs
• Assist in preparing daily reports and tracking performance
• Must be able to handle multiple responsibilities in a fast-paced environment

Compensation and Benefits include:

• This position offers a starting annual salary ranges from $45k to $50k, depending on qualifications and experience.
• Full-time employees will have the opportunity to earn paid time-off and join the company's health, dental, vision, and retirement plans (once qualified).

Requirements:

Requirements:

• 1 to 2 years of front desk or hospitality experience, with 1 year in a supervisory role
• Excellent problem-solving skills
• Strong attention to detail
• Superb written and verbal communication skills
• Ability to stand for long periods of time
• Proficiency in property management systems (PMS) preferred
• Flexibility to work weekends, holidays, and varied shifts