Front Desk Manager

Job Description Front Desk Manager

Company: BeatBox Fitness
Position: Front Desk Manager
Experience: 0–5 Years
Locations:

• Kokapet, Hyderabad
• Electronic City, Bengaluru

Employment Type: Full-Time
Work Mode: Onsite
Candidate Preference: Open to All Candidates

About BeatBox Fitness

BeatBox Fitness is a modern, high-energy fitness studio offering a unique combination of boxing, strength training, functional workouts, and an engaging studio experience.

We are looking for energetic and customer-focused Front Desk Managers to join our teams at Kokapet, Hyderabad and Electronic City, Bengaluru.

Job Summary

The Front Desk Manager will be responsible for managing day-to-day front desk operations, welcoming members and prospects, handling customer inquiries, coordinating trial sessions and memberships, supporting sales activities, and ensuring a smooth and professional experience for every visitor.

Candidates with 0–5 years of experience can apply. Freshers with excellent communication skills, confidence, and a customer-friendly attitude are also encouraged to apply.

Key Responsibilities

• Welcome members, guests, and prospective customers in a friendly and professional manner.
• Manage daily front desk and reception activities.
• Handle walk-in inquiries, calls, WhatsApp messages, and customer queries.
• Explain BeatBox Fitness programs, membership plans, trial sessions, and available offers.
• Follow up with leads and assist in converting inquiries into memberships.
• Schedule trial sessions, fitness classes, consultations, and appointments.
• Manage member registrations, renewals, payments, and basic documentation.
• Maintain accurate customer and lead information in the CRM or internal system.
• Coordinate with fitness trainers, sales staff, and studio management.
• Track member attendance and follow up with inactive or potential members.
• Handle customer concerns and provide timely solutions.
• Support studio events, promotional activities, and member-engagement initiatives.
• Maintain a clean, professional, and welcoming front desk area.
• Prepare daily reports related to walk-ins, leads, follow-ups, memberships, and collections.
• Assist with opening and closing procedures as required.

Required Skills

• 0–5 years of experience in Front Desk, Customer Service, Sales, Hospitality, Fitness, Reception, or Administration.
• Freshers with strong communication skills are welcome.
• Excellent verbal communication and interpersonal skills.
• Friendly, confident, presentable, and customer-oriented personality.
• Basic computer knowledge, including Excel and CRM usage.
• Strong follow-up and organizational skills.
• Ability to multitask in a fast-paced environment.
• Comfortable interacting with customers and explaining membership plans.
• Willingness to work flexible shifts and weekends as per studio requirements.
• Interest in fitness and wellness will be an added advantage.

Who Can Apply

• Freshers and experienced candidates with 0–5 years of experience
• Male and Female candidates
• Candidates with good communication and customer-handling skills
• Candidates comfortable working onsite
• Immediate joiners will be preferred

Job Locations

BeatBox Fitness – Kokapet, Hyderabad
BeatBox Fitness – Electronic City, Bengaluru

Experience: 0–5 Years
Job Type: Full-Time
Work Mode: Onsite