Front Desk Manager

We are looking for a highly qualified, well-spoken, active, and professional Female Front Desk Manager to lead our front office operations in B17. The ideal candidate will be the first point of contact for clients and visitors, ensuring a welcoming experience while managing reception activities efficiently. She should possess excellent communication, presentation, and customer service skills and maintain a polished professional appearance.

Key Responsibilities

• Manage all front desk and reception operations efficiently.
• Welcome clients, visitors, and guests in a professional and courteous manner.
• Supervise reception staff and ensure high service standards.
• Answer, screen, and direct incoming phone calls.
• Manage appointments, meeting room bookings, and visitor records.
• Ensure the reception area is clean, organized, and presentable at all times.
• Handle customer inquiries and resolve issues professionally.
• Coordinate with the Sales, HR, Operations, and Administration departments.
• Maintain confidentiality of company and client information.
• Prepare daily visitor reports and front desk activity reports.
• Assist with administrative and office management tasks.
• Ensure exceptional customer service and maintain a positive company image.

Qualifications

• Bachelor's or Master's degree in Business Administration, Management, Hospitality, or a related field.
• 3–5 years of experience in Front Desk Management, Customer Service, Hospitality, or Real Estate.
• Previous leadership or supervisory experience is preferred.

Required Skills

• Excellent spoken and written English communication skills
• Outstanding presentation and interpersonal skills.
• Strong leadership and team management abilities.
• Customer-focused with excellent problem-solving skills.
• Professional, confident, and proactive personality.
• Ability to multitask and work under pressure.
• Strong organizational and time-management skills.
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook).
• Experience with CRM or visitor management systems is an advantage.

Personal Attributes

• Female candidate preferred.
• Well-groomed and professionally presentable.
• Confident, energetic, and proactive.
• Positive attitude with excellent etiquette.
• Smart, disciplined, and detail-oriented.
• Ability to build strong relationships with clients and colleagues.

What We Offer

• Competitive salary package
• Performance-based incentives
• Professional growth and career development
• Supportive and dynamic work environment
• Training and development opportunities

Job Location : B17

Pay: Rs40,000.00 - Rs60,000.00 per month

Application Question(s):

• Are you highly qualified, well-spoken, active?
• B17 Is easy to reach for you? (the job is in B17 Islamabad)

Education:

• Bachelor's (Preferred)

Experience:

• Above: 3 years (Required)

Work Location: In person