Front Desk Manager

Job Overview

The Front Desk Manager serves as the first point of contact for Montessori Elementary at Highland Park (MEHP) and manages the daily operations of the school’s front office. This position creates a welcoming, organized, and responsive environment for students, families, staff, and visitors while supporting school safety, communication, attendance, and administrative processes.

The ideal candidate is dependable, service-oriented, and highly organized, with the ability to manage competing priorities, exercise sound judgment, and handle sensitive information with discretion. The Front Desk Manager supports MEHP’s Montessori philosophy by demonstrating respect, patience, professionalism, and care for each member of the school community.

Essential Duties and Responsibilities

Front Office Management and Customer Service

• Manage daily front desk operations and maintain a professional, welcoming reception area.
• Greet and assist students, families, staff, visitors, and service providers.
• Answer and route telephone calls, respond to routine inquiries, and deliver messages promptly.
• Provide accurate information about school procedures, events, schedules, and available resources.
• Address routine concerns courteously and refer matters requiring administrative attention to the appropriate staff member.
• Maintain front office supplies, forms, calendars, and organizational systems.

Required Qualifications

• High school diploma or equivalent.
• At least two years of administrative, reception, customer service, or related experience.
• Proficiency with email, word processing, spreadsheets, and electronic recordkeeping.
• Strong written and verbal communication skills.
• Ability to organize records, maintain accuracy, and meet deadlines.
• Ability to manage interruptions and multiple priorities in a busy school environment.
• Ability to work effectively with children and individuals from diverse backgrounds.
• Successful completion of required background screening and school onboarding requirements.

Pay: From $30,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Retirement plan
• Vision insurance

Work Location: In person