Front Desk Officer

We are a thriving Dive Center based in Nusa Penida, Bali, looking for the perfect candidate to join our team. This role requires relocation to Nusa Lembongan, as it is an in-house position.

The ideal candidate should be adaptable to their working hours, as our operations are within the tourism sector. A strong ability to handle stress and natural leadership qualities are essential.

Above all, this person will interact with Western guests, so outstanding communication and organizational skills, along with a high level of focus, are crucial. Your responsibilities will include:

• Welcoming and check-in daily guests,
• Selling all types of activities and retail,
• Collect payments and register all incomes,
• Administering claims and guest's requests,
• Organizing daily transportation bookings.

Minimum Requirements to Apply for this Job:

• 2 years of working experience
• University Degree
• Fluent in English and presentation
• Able to work on computers comfortably
• Skills in Excel, word, email and the internet
• Willing to work extra hours. This is not a 9 to 5 job

If you can’t fulfill these minimum requirements please don’t apply as we won’t consider your application.

More details and work conditions will be given only to selected candidates.

The position will start immediately. Good luck!!

The Job Description for this position includes the following but is not limited to:

• Welcome guests and respond to their questions
• Sale of all types of activities and retail
• Resolve conflict or escalate to management
• Register and arrange bookings
• Arrange and collect payments
• Arrange and make payments to suppliers
• Manage all administration
• Responsible for petty cash, registering all income and costs on the system
• Generate daily financial reports
• Arrange and pay monthly bills to suppliers
• Arrange and pay staff salaries
• Manage logistical orders and supplies
• Keep the office clean and precise at all times
• Perform other tasks related to the position according to the ability of employees
• Keep track of the staff's absence from work and request the necessary documents to justify the absence
• Perform other tasks related

Salary and Conditions

• Working hours: 9 am to 7 pm with 1h lunch break
• 1 day off per week
• 1 return ticket from the office to Bali mainland per month
• THR
• BPJS

Minimum Salary guarantee: IDR 5,500,000 and can get up to IDR 7,500,000