Front Desk Officer

Key Responsibilities Welcome and assist visitors, students, parents, and staff in a professional and courteous manner. Manage the school s reception area and ensure a positive first impression. Answer and direct phone calls, emails, and general enquiries efficiently. Support prospective families throughout the admissions process, including application guidance, document collection, and interview scheduling. Assist in organising admissions events such as Open Days, school tours, and orientation sessions. Maintain accurate records while ensuring confidentiality and compliance with data protection requirements. Handle incoming and outgoing mail, visitor registration, and other general administrative duties. Provide administrative support to the Admissions and School Administration teams as required.

Desired Candidate Profile

What We re Looking For Excellent verbal and written communication skills. Strong customer service and interpersonal skills. Excellent organisational and multitasking abilities. Good IT skills, including Microsoft Office. Previous experience in reception, customer service, administration, or a school environment is an advantage. A professional, positive, and approachable attitude.