Front Desk Officer

Job summary

The Front Desk Officer serves as the first point of contact for visitors and clients, providing excellent customer service and administrative support. This role is responsible for greeting guests, answering phone calls, managing inquiries, and ensuring smooth daily front-office operations.

Min Qualification: Degree Experience Level: No Experience Experience Length: No Experience/Less than 1 year Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Answer, screen, and forward incoming phone calls.
• Provide accurate information to clients and visitors.
• Manage front desk operations, including maintaining cleanliness and organization.
• Handle incoming and outgoing mail, deliveries, and correspondence.
• Maintain appointment schedules and assist with booking meetings.
• Keep visitor logs and ensure adherence to security procedures.
• Assist with basic administrative tasks such as filing, data entry, and record-keeping.
• Coordinate office supplies and ensure availability.
• Support other departments as needed.

Requirements:

• Customer service orientation
• Problem-solving ability
• Teamwork and collaboration
• Reliability and professionalism
• Ability to work under pressure