Front Desk Operations Coordinator

Position Overview

We are seeking a dependable and organized Front Desk Operations Coordinator to support the daily administrative and operational needs of the office and warehouse.

This is an entry-level to junior-level position ideal for someone who is organized, comfortable communicating with customers and drivers, and able to keep track of multiple tasks in a fast-paced logistics environment. Prior logistics or warehouse experience is helpful but not required. Training will be provided.

The Front Desk Operations Coordinator will serve as a central point of contact between the office, warehouse team, drivers, customers, and vendors while helping ensure that paperwork, appointments, cargo records, and daily updates are properly maintained.

Responsibilities

• Serve as the main front desk contact for drivers, customers, vendors, and visitors
• Handle incoming calls, emails, basic shipment inquiries, and general office communication
• Support daily warehouse operations by coordinating pickups, deliveries, appointments, and related paperwork
• Maintain accurate shipment, cargo, customer, and warehouse records in company trackers and systems
• Prepare and organize basic shipping documents, labels, manifests, delivery paperwork, and files
• Communicate updates between the office, warehouse staff, drivers, customers, and management
• Assist with basic administrative tasks such as invoicing support, recordkeeping, filing, and office organization
• Escalate shipment issues, documentation problems, or unusual requests to the appropriate team member
• Provide general operational and administrative support as needed

Qualifications

• High school diploma or equivalent
• Strong organization and attention to detail
• Clear and professional communication skills
• Comfortable using email, Excel, Word, and basic computer systems
• Able to manage multiple tasks and follow established procedures
• Dependable, punctual, and willing to learn
• Previous office, customer service, warehouse, transportation, or logistics experience is a plus

We are looking for someone who is reliable, organized, responsive, and comfortable learning new processes. The ideal candidate can handle routine responsibilities independently while knowing when to ask questions or escalate an issue.

Pay: From $20.00 per hour

Expected hours: 40.0 per week

Application Question(s):

• Are you able to work full-time and on-site in Elk Grove Village, IL 60007?
• What is your availability to start?

Ability to Commute:

• Elk Grove Village, IL 60007 (Required)

Work Location: In person