Front Desk / Parent Coordinator

Part-Time | $20.00/hour | [Days/Hours — e.g., Monday–Friday, 2:00–7:00 PM]

About the Role:

The Front Desk/Parent Coordinator is the first point of contact for members, parents, and visitors at the club. This role manages check-in/check-out, communicates with families, and keeps front-office operations running smoothly.

Minimum Qualifications:

• High school diploma or GED

• Must be 18 or older

• Strong communication and customer service skills

• Comfortable with basic computer use (attendance systems, email)

• Ability to pass background check, CPR/First Aid certification (or willingness to obtain)

Preferred Qualifications:

• Experience in front-desk, office, or customer service roles

• Experience working with kids or families

• Bilingual abilities

Responsibilities:

• Greet and check in/out members and visitors

• Answer phones, respond to parent questions and concerns

• Maintain accurate daily attendance and sign-in records

• Communicate important updates to parents (pickup times, closures, etc.)

• Support site staff with administrative tasks as needed

• Keep front desk area organized and welcoming

Skills:

Friendly and professional communication, strong attention to detail, multitasking, and comfort interacting with parents and families daily.