Front Desk - Part Time

About Restorative Whole Health

Restorative Whole Health is a busy interdisciplinary clinic offering integrated healthcare services to individuals of all ages. Located minutes from North Okotoks and South Calgary, we are committed to stewarding a new standard of care emphasizing trust, respect, confidentiality, and compassion.

At Restorative Whole Health, we foster a collaborative work environment that values accountability, connection, and teamwork. We are seeking a professional, organized, and patient-centered Admin Assistant / Restorative Lifestyle Coordinator to join our growing team.

What We Provide:

● Supportive and Collaborative Environment

● Clear Systems, Training, and Ongoing Support

● Meaningful Work with Direct Impact on Patient Experience

● Competitive Compensation

● Comprehensive Benefits:

• Company events to foster team connection
• Access to an on-site gym
• On-site parking

Key Responsibilities:

● Deliver an exceptional patient experience at every interaction, in person and on the phone.

● Manage front desk operations including bookings, rebookings, billings, and collections with accuracy and professionalism.

● Serve as a knowledgeable and supportive resource for patients regarding services, programs, and next steps.

● Maintain a clean, organized, and on-brand clinic environment, including front desk, waiting areas, and shared spaces.

● Complete essential daily administrative and operational tasks, including clinic email management.

● Consistently model and uphold Restorative Whole Health’s culture, mission, and vision.

Qualifications:

• Previous experience in front-facing customer service.
• Clear and confident communication skills, both in person and on the phone.
• Enjoys interacting with people and building rapport with patients.
• Highly organized with strong attention to detail and accuracy.
• Comfortable learning new systems and processes, and open to feedback for continuous growth.
• Curious, proactive, and solution-oriented with a positive, professional demeanor.
• Ability to work independently and collaboratively in a team environment.

Join us at Restorative Whole Health:

Take the next step in your career with a team that values consistency, culture, and exceptional patient care. Become part of a clinic dedicated to creating meaningful experiences—for patients and team members alike.

Status: Part-time. Evening Shift - 4-8:30pm Monday - Thursday

Pay: $17.00-$19.00 per hour

Expected hours: 15.0 – 20.0 per week

Benefits:

• On-site gym
• On-site parking

Work Location: In person