Front Desk -Patient Administrator

Busy Hematology oncology office needs full time receptionist/patient navigator and call center personnel. Location: Springfield office

JOB DESCRIPTION

Our office is committed to providing compassionate, efficient, and effective medical care to our patients in a friendly and pleasant setting. We are looking for a friendly, caring, knowledgeable, detailed-oriented, dependable, and flexible individual who has the ability to adapt to a face-paced, ever-changing environment.

RESPONSIBILITIES:
Greets all incoming patients in a cordial, friendly, and prompt manner
Answer multiple line telephone system in prompt and courteous manner
Schedule appointments
Verify patient demographic and insurance information
Collects co-pays and outstanding bills

Authorizations

Filing

Obtain insurance pre-certifications and referrals
Maintaining patient charts
Taking messages
Obtain insurance pre-certifications and referrals
Filling out disability paperwork

Review and handle all messages faxed to the office by the Answering Service

Route clinical questions and emergency calls to nursing staff or physician.
Maintain confidentiality of Protected Health Information
Effectively cope with typical job stress in a professional, calm manner
Maintain professional appearance and personal conduct at all time
Ordering supplies
Perform other duties as assigned

SALARY commensurate with education and experience

COMPREHENSIVE benefits package

JOB REQUIREMENTS

EDUCATION:
High school degree or GED required.

EXPERIENCE:

prior medical receptionist experience, preferably in a Heme/Onc setting. ability to do authorizations, schedule scans etc knowledge of health insurance plans and referrals
Computer/EMR knowledge is a plus

REQUIRED PERSONAL QUALITIES:

Friendly, Personable and Dependable
Strong organizational and interpersonal skills
Ability to prioritize responsibilities
Caring attitude towards patients and coworkers
Detail oriented
Adherence to all policies and procedures, including safety, attendance, punctuality and personal appearance

Good verbal and written communication skills
Able to multi-task
Strong work ethic
Team player
Self-motivated
Flexible

Job Type: Full-time

Job Type: Full-time

Pay: From $22.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Work Location: In person