Front Desk Patient Coordinator – Optometry

San Ramon Family Optometry – San Ramon, CA
Full-Time | $22–$26 per hour, depending on experience in this field

San Ramon Family Optometry is looking for a friendly, dependable, and energetic Front Desk Patient Coordinator to join our team.

We are a busy, established optometry practice looking for someone who enjoys working with people, provides excellent customer service, and can stay organized while handling multiple responsibilities.

Optometry, optical, dental, or medical office experience is preferred, but we are willing to train the right candidate.

What You'll Do

As part of our front desk team, you will:

• Welcome and check in patients
• Schedule and confirm appointments
• Answer incoming phone calls and assist patients
• Check patients in and out
• Collect payments and copays
• Verify vision and medical insurance benefits
• Enter and update information in our electronic health record system
• Order contact lenses
• Communicate with patients regarding appointments, orders, and follow-up needs
• Work closely with our doctors, clinical team, and optical department
• Help keep patient flow running smoothly throughout the day

We're Looking for Someone Who Is

• Friendly, positive, and professional
• Comfortable speaking with patients in person and over the phone
• Reliable, punctual, and dependable
• Organized and detail-oriented
• Able to multitask in a busy office
• Comfortable using computers and learning new software
• A team player who is willing to help where needed
• Able to provide excellent customer service, even during busy periods

Experience

Preferred but not required:

• Optometry or optical office experience
• Medical or dental front desk experience
• Vision insurance or medical insurance knowledge
• Electronic health record experience
• Patient scheduling or customer service experience

Candidates with strong customer service experience from other industries are also encouraged to apply.

Schedule

• Full-time
• Weekday availability required
• Occasional Saturdays required
• In-person position in San Ramon

Benefits

Eligible employees may receive:

• Health insurance
• Dental insurance
• Vision benefits/employee discounts
• 401(k)
• 401(k) matching
• Paid time off
• Flexible Spending Account
• Health Savings Account
• Employee referral program

Why Join San Ramon Family Optometry?

We're looking for someone who wants more than just a front desk job. You'll become part of a team that works together to create an excellent experience for our patients.

If you're personable, dependable, enjoy helping people, and are looking for an opportunity to grow within a busy optometry practice, we'd love to hear from you.

Apply today with your resume.

Job Type: Full-time

Pay: $21.00 - $26.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program

Work Location: In person