Front Desk / RDA

Job Summary

We are seeking a dynamic and detail-oriented Front Desk / Registered Dental Assistant (RDA) to join our vibrant dental practice. This role combines front office responsibilities with clinical support, ensuring a seamless patient experience from check-in to treatment. The ideal candidate will be energetic, organized, and passionate about delivering exceptional patient care while maintaining clinical excellence. You will be instrumental in managing patient flow, coordinating appointments, and supporting dental procedures with professionalism and efficiency. This paid position offers an exciting opportunity to grow within a collaborative healthcare environment dedicated to pediatric and general dentistry.

Responsibilities

• Greet patients warmly, verify their information, and manage appointment scheduling using patient management software.
• Handle all front desk duties including answering phones, confirming appointments, and processing payments.
• Maintain accurate medical records and ensure compliance with HIPAA (Health Insurance Portability and Accountability Act) confidentiality policies.
• Assist the dental team during procedures by preparing instruments, sterilizing equipment according to dental sterilization procedures, and passing instruments during chairside assisting.
• Take and develop dental x-rays using digital imaging equipment such as 3D scanners and traditional dental x-ray machines, ensuring proper infection prevention management.
• Monitor vital signs of pediatric and adult patients, document medical history accurately, and assist with medical documentation as needed.
• Support infection control protocols by practicing aseptic technique and adhering to healthcare infection prevention and control standards.
• Educate patients on oral health care practices, including dental terminology, oral surgery procedures, prosthodontics, endodontics, and general dentistry topics.

Skills

• Proficiency with EMR systems such as OpenDental, or similar patient management software.
• Strong knowledge of dental terminology, medical terminology, and clinical confidentiality policies.
• Experience with dental instrument processing, sterilization procedures, and infection prevention management.
• Ability to perform dental X-ray procedures safely while maintaining infection control standards.
• Familiarity with pediatric dentistry practices including pediatric patient management and pediatrics-specific care protocols.
• Knowledge of dental equipment operation including 3D scanners, dental chairs, handpieces, and other clinical tools.
• Excellent communication skills for patient care coordination and team collaboration in a fast-paced environment.
• Understanding of anatomy related to dentistry and oral surgery procedures.
• Ability to support four-handed dentistry techniques for efficient clinical workflow.

Join us in delivering outstanding dental care while fostering a friendly environment that values both patient well-being and professional growth!

Pay: $18.00 - $21.00 per hour

Benefits:

• Employee discount

Work Location: In person