Front Desk Reception and Scheduler

Overview

We are seeking a friendly and organized Front Desk Reception and Scheduler to join our vibrant salon team. This role is essential in creating a welcoming environment for clients while efficiently managing appointment scheduling and front desk operations. The ideal candidate will be personable, detail-oriented, and capable of handling multiple tasks with professionalism. This paid position offers an excellent opportunity to be the first point of contact for clients and contribute to the smooth running of our salon.

Duties

• Greet clients warmly upon arrival, ensuring they feel comfortable and valued.
• Manage the appointment scheduling process, including booking, rescheduling, and confirming appointments with clients.
• Answer phone calls and respond to inquiries about services, availability, and other salon-related questions.
• Maintain an organized front desk area, ensuring all necessary supplies are stocked and tidy.
• Handle client check-in and check-out procedures efficiently.
• Manage client records accurately and update scheduling software as needed.
• Coordinate with stylists and staff to ensure appointments run smoothly and on time.
• Assist with administrative tasks such as processing payments, maintaining cleanliness of the reception area, and managing client flow.
• Provide excellent customer service by addressing client needs promptly and professionally.

Requirements

• Previous experience in a front desk or receptionist role is preferred but not required; training will be provided.
• Strong organizational skills with the ability to multitask effectively in a fast-paced environment.
• Excellent communication skills, both verbal and written.
• Friendly, approachable demeanor with a professional appearance.
• Basic proficiency in scheduling software or willingness to learn new systems.
• Ability to handle sensitive information discreetly and maintain confidentiality.
• Reliable punctuality and a positive attitude are essential for success in this role.

This position requires a dedicated individual who enjoys working with people and values delivering exceptional customer service within a salon setting.

Pay: From $15.00 per hour

Expected hours: 20.0 – 30.0 per week

Benefits:

• Flexible schedule

Work Location: In person