Front Desk Receptionist / Administrative Assistant

Job Overview

We are seeking an energetic and detail-oriented Front Desk Receptionist / Administrative Assistant to be the welcoming face and organizational backbone of our office. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily operations. Your positive attitude, strong communication skills, and ability to multitask will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Miami County Kansas, a well-established CPA firm with multiple offices in Lancaster and Berks County, is seeking a Front Desk Receptionist / Administrative Assistant to be the welcoming face of our company. This role is essential in managing front desk operations while also providing comprehensive administrative support across our family of companies, offering business services such as collections, business consulting, wealth and property management.

The successful candidate will be responsible for managing inquiries, greeting clients, handling correspondence, scheduling appointments, and supporting various administrative tasks while working in a fast-paced environment.

Responsibilities

• Greet visitors and clients warmly, ensuring a positive first impression for everyone entering the office
• Answer multi-line phone systems promptly and professionally using proper phone etiquette
• Manage incoming calls, direct inquiries appropriately, and take detailed messages when necessary
• Handle general clerical duties including filing, data entry, proofreading documents, and maintaining organized records
• Support calendar management by scheduling appointments, meetings, and coordinating logistics for staff and clients
• Assist with office management tasks such as ordering supplies, maintaining inventory, and ensuring the workspace is organized
• Provide customer support by addressing inquiries via phone or email efficiently and courteously

Skills

• Bilingual abilities are highly valued to effectively communicate with diverse clients and visitors
• Proven experience in office management or administrative support roles with strong organizational skills
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) along with excellent computer literacy and typing skills
• Demonstrated experience answering phones using multi-line phone systems with professional phone reception skills
• Strong clerical experience including filing, proofreading, and document processing
• Exceptional customer service skills with a friendly demeanor and excellent client communication abilities
• Ability to manage time effectively while juggling multiple tasks in a fast-paced environment
• Personal assistant or front desk experience is preferred to handle calendar management and support daily operations

Join us in creating a welcoming environment where professionalism meets efficiency! This role is perfect for motivated individuals eager to grow their administrative expertise while making a meaningful impact every day.

Pay: $22.00 - $27.00 per hour

Benefits:

• Dental insurance

Work Location: In person