Front Desk Receptionist and Administrative Assistant

We are seeking a long-term employee who wants to learn all aspects of Kumon and help with center management activities.

Qualifications

• Customer service minded individual - strong verbal communication skills and written communication skills.
• Proficient in basic computer usage.
• Must be very well-organized and able to multi-task.
• Fluent in Spanish a plus!
• Loves working with children and able to provide a positive learning experience.
• A self-starter, motivated individual.

Front Desk

• Answer incoming phone calls
• Communicate with students and parents during class time, addressing student and parental needs, professionally, quickly, and quietly
• Help manage student schedules
• Book parent conference and orientation appointments
• Assisting with the enrollment process and onboarding students and families.

Marketing

• Assist the Center Director with marketing and spreading awareness of the Kumon of West University in the local community.
• Make calls, follow up on leads and events to showcase the Kumon of West University.
• Proficiency with social media marketing is a plus!

General Responsibilities

• Address student/parent concerns or escalate promptly.
• Assist with and/or manage monthly marketing initiatives and retention events (student awards events, promotions, holiday events).
• Manage Customer Service issues as they arise.
• Inventory management of worksheets and center supplies.
• Help with grading or student folder management and preparation as needed.
• Keep physical space organized and maintained as needed.

Work Hours

Monday to Thursday - 3.30 PM to 7 PM

Saturday - 9 AM to 12 PM

Should be able to work all days!

Job Type: Part-time

Pay: $10.00 - $13.00 per hour

Benefits:

• Flexible schedule

Work Location: In person