Front Desk Receptionist/ Clinical Assistant 医师助理

Job Benefits and Highlight:

• Multiple working location available (SS2, One Utama, Sunway Pyramid)
• Friendly and comfortable working environment
• Attractive salary and commission package
• Yearly increment
• Yearly Bonus
• Career advancement opportunities
• Medical Benefit
• Additional Incentive

Job Description:

• Managing incoming calls courteously and assist in appointment scheduling.
• Provide exceptional customer service by addressing patients' inquiries, concerns and requests promptly and professionally.
• Assist TCM physicians in treatment handling and herbs dispensing
• Assist with various admistrative tasks such as system key in, filing and record maintaining.
• Keep the reception area, lobby and treatment rooms tidy and presentable.
• Stock taking and ordering to maintain optimal stock level
• Offer suitable treatment package recommendation to patients

Job requirements:

• SPM or equivalent education background
• Polite and friendly
• Proficient in using computer
• Must proficiency in reading and writing in English and Mandarin (We are seeking Mandarin-speaking candidates to assist Mandarin-speaking clients and manage Mandarin-language documents)
• Good communication and interpersonal skills
• Strong attention to detail and accuracy
• Positive attitude and willingness to assist others.
• Willing to work on weekend or public holiday

职位福利和亮点：

• 多个工作地点可选（SS2，One Utama，Sunway Pyramid, Aeon Maluri）
• 友好舒适的工作环境
• 优厚薪资和佣金计划
• 年度加薪制
• 年度奖金
• 良好职业晋升机会
• 医疗福利
• 额外奖励

职位描述：

• 礼貌地接听电话，并协助预约安排。
• 提供卓越的客户服务，迅速和专业地解答患者的疑问、关切和请求
• 协助中医师处理治疗和配药。
• 必须精通英语和华语（我们招聘会华语的求职者，以协助讲华语的顾客并处理华文文件。）
• 协助进行各种行政工作，如系统输入、文件归档和记录维护。
• 保持前台区域、大厅和治疗室的整洁和体面。
• 进行库存盘点和订单，以保持最佳库存水平。
• 向患者推荐适合的治疗方案。

职位要求：

• SPM或同等教育背景
• 礼貌友好
• 熟练使用电脑操作
• 良好的沟通和人际交往能力
• 注意细节和准确性
• 积极乐观，愿意帮助他人
• 愿意在周末或公共假日工作