Front Desk Receptionist

Job Description Front Desk Receptionist

Position: Front Desk Receptionist
Company: Gopalan Enterprises
Project: Gopalan Fortune City Tech Park
Location: Bengaluru
Department: Administration / Front Office
Experience: 3–8 Years (Commercial IT Park / Corporate Office / Real Estate experience preferred)

Job Summary

Gopalan Enterprises is seeking a professional and customer-focused Front Desk Receptionist for Gopalan Fortune City Tech Park. The ideal candidate will be responsible for managing the front office, welcoming visitors, handling calls, coordinating with internal departments, and ensuring a smooth and professional reception experience.

Key Responsibilities

• Welcome and assist visitors, clients, tenants, and guests in a professional manner.
• Manage the front desk and ensure a positive first impression of the organization.
• Handle incoming and outgoing telephone calls, emails, and visitor inquiries.
• Maintain the visitor management system and issue visitor passes as per company policy.
• Coordinate meeting room bookings and visitor appointments.
• Receive, sort, and distribute courier, mail, and official documents.
• Maintain front office records, registers, and administrative documentation.
• Coordinate with Housekeeping, Security, Administration, and Facility teams for smooth day-to-day operations.
• Monitor reception area cleanliness and ensure a professional ambience at all times.
• Assist with administrative and office coordination activities as assigned.
• Maintain confidentiality of company information and visitor details.

Required Skills

• Excellent communication skills in English, Kannada, and Hindi.
• Strong interpersonal and customer service skills.
• Professional appearance and positive attitude.
• Good knowledge of MS Office (Word, Excel, Outlook).
• Ability to handle multiple tasks efficiently.
• Strong organizational and coordination skills.
• Ability to work independently and under pressure.

Educational Qualification

• Bachelor's Degree in Commerce, Business Administration, Arts, or any relevant discipline.
• Diploma in Front Office Management or Hospitality will be an added advantage.

Experience

• 3–8 years of experience as a Front Desk Receptionist / Front Office Executive / Receptionist.
• Experience in Commercial IT Parks, Corporate Offices, Business Parks, or Real Estate companies is preferred.

Preferred Candidate Profile

• Excellent communication and presentation skills.
• Strong customer service orientation.
• Immediate joiners are preferred.
• Ability to handle senior management, corporate clients, and visitors professionally.

Company Benefits

• Competitive Salary
• Complimentary Lunch
• PF, ESI (as applicable), and Gratuity
• Career Growth Opportunities
• Professional Work Environment

Location: Gopalan Fortune City Tech Park, Bengaluru