Front Desk Receptionist

We are seeking a friendly and professional Front Desk Receptionist to join our team at Remedy Skintech, Inc. in Greenhills Mall, San Juan City. In this full-time position, you will be the first point of contact for our customers, playing a vital role in creating a positive and welcoming experience for all who visit our office.

What you'll be doing

• Identify and assess clients’ needs to achieve customer satisfaction.
• Build sustainable relationships of trust through open and interactive communication.
• Provide accurate, valid and complete information by using the right methods / tools.
• Accept and validate completeness of client’s data and encode it to the company’s CRM.
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution.
• Drives sales through engagement of customers, suggestive selling, and sharing product / service knowledge.
• Ensure correct and complete processing of sales transactions.
• Balance all reports, compile and forward sales documents to the Clinic Manager.
• Organize and maintain inventory and storage areas.
• Ensure shipment and accuracy of inventory transactions.
• Coordinate logistics for order deliveries from the clinic.

What we're looking for

• Previous experience as a receptionist or in a customer-facing role, preferably in the beauty or wellness industry
• Excellent communication and interpersonal skills, with a friendly and professional demeanour
• Strong organizational abilities and attention to detail
• Proficiency in relevant software applications, such as Microsoft Office
• A positive attitude and the ability to work well in a team environment
• Experience with sales is an advantage
• Comfortable using technology (ex. Microsoft Office, Zenoti)
• Passionate and eager to learn about the latest trends in the beauty industry through lectures and training
• Must be willing to work 6 days a week with weekends and holidays
• Must be willing to re-assign to other Remedy Clinic Branches (Metro Manila) and do roving role if needed.

What we offer

At Remedy Skintech, Inc., we pride ourselves on fostering a supportive and collaborative work culture. In addition to a competitive salary, we offer a range of benefits, including:

• Opportunities for career development and growth
• Comprehensive health and wellness benefits
• A modern and well-equipped clinic

About us

Remedy Skintech, Inc. is a leading provider of advanced skincare solutions, dedicated to helping our clients achieve their desired aesthetic goals. With a focus on innovation and customer satisfaction, we are committed to delivering exceptional service and results. Join our team and be a part of our continued success!