Front Desk Receptionist

About Us

Spine Labs is a growing chiropractic and rehabilitation practice dedicated to providing exceptional patient care in a welcoming and professional environment. We are looking for an energetic, dependable, and customer-focused Front Desk Receptionist / Patient Care Coordinator to join our team.

Position Summary

As the first point of contact for our patients, you will play a vital role in creating a positive patient experience while ensuring the daily operations of the front office run smoothly. This position requires excellent communication skills, strong attention to detail, and the ability to multitask in a fast-paced healthcare setting.

Responsibilities

• Welcome and check in patients with a friendly and professional attitude.
• Answer and manage incoming phone calls.
• Schedule, confirm, and reschedule appointments.
• Scan and upload patient documents.
• Coordinate patient flow with providers.
• Perform daily administrative and clerical tasks.
• Maintain a clean, organized, and professional front office.
• Ensure compliance with HIPAA and company policies.
• Deliver exceptional customer service while building strong relationships with patients.

Qualifications

• High school diploma or equivalent required.
• Previous medical office, chiropractic, dental, or customer service experience preferred.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Comfortable using computers and learning new software.
• Professional appearance and positive attitude.
• Bilingual (English/Spanish) is a plus.

What We're Looking For

• Positive attitude and strong work ethic.
• Reliable and punctual.
• Compassionate and patient-focused.
• Team player with excellent interpersonal skills.
• Ability to remain calm and organized in a busy environment.
• Willingness to learn and grow within the company.

If you're passionate about helping others and enjoy working in a fast-paced environment, we'd love to hear from you. Apply today and become part of the Spine Labs team!

Pay: $16.00 per hour

Work Location: In person