Front Desk Receptionist

Job Summary

We are looking for a professional and well-presented Front Desk Receptionist to manage our reception area and provide administrative support. The candidate will be responsible for welcoming visitors, handling calls, managing appointments, and supporting day-to-day office operations.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner.
• Answer, screen, and transfer incoming phone calls.
• Respond to general inquiries through phone, email, and WhatsApp.
• Maintain the reception area in a clean and professional condition.
• Manage visitor records and coordinate with concerned staff.
• Schedule and manage appointments and meetings.
• Receive and distribute couriers, documents, and deliveries.
• Handle incoming and outgoing correspondence.
• Provide basic administrative and clerical support.
• Maintain office records, files, and documents.
• Assist with data entry and preparation of basic reports.
• Coordinate with different departments for daily administrative requirements.
• Support management and HR with general office tasks when required.

Qualifications & Experience

• High School Diploma, Diploma, or Bachelor's Degree.
• 1–2 years of experience as a Receptionist, Front Desk Executive, or in a similar role preferred.
• Good communication and interpersonal skills.
• Good command of English; additional languages will be an advantage.
• Basic knowledge of MS Office, email, and office equipment.
• Professional appearance and positive attitude.
• Ability to handle multiple tasks and work under pressure.
• Good customer service and telephone handling skills.

Key Skills

• Front Desk Management
• Customer Service
• Telephone Handling
• Visitor Management
• Appointment Scheduling
• Administrative Support
• Communication Skills
• MS Office
• Email Correspondence
• Multitasking

Work Location: In person