Front Desk/ Receptionist

Job Summary

The Front Desk/ Receptionist is responsible in managing the reception area and representing the Company to all its guests and visitors.

Responsibilities:

Management of reception area

• Provide professional and efficient service to clients and staff
• Answer and route all telephone calls in a professional and courteous manner
• Arrange and distribute couriers and mail promptly
• Greet all visitors in a pleasant and courteous manner
• Maintain professional presentation of the reception area
• Assist in the implementation of entrance safety protocols

Manage and maintain meeting rooms

• Maintain cleanliness of meeting rooms
• Keep meeting rooms clean & tidy by clearing them promptly and/or requesting housekeeping schedule of cleaning
• Manage meeting room bookings

Administrative services support

• Consolidate and prepare all outgoing documents, parcels and packages for pick up of driver or courier, with necessary transmittal/delivery receipts
• Acknowledge and distribute to respective employees/teams all incoming documents and packages
• Process payment request for courier services, etc.
• Assist in monitoring messengerial/housekeeping services
• Cooperate with Exo/HR Teams’ requests for assistance with other tasks

Minimum Qualifications

• Graduate of any Bachelor course
• With excellent communication skills
• Must possess multi-task handling ability, and knowledge of administrative procedures and clerical actions.
• Should be skillful in Microsoft office package, and telephone communication