Front Desk Receptionist

Front Desk Executive – Guru360 Training Academy

Job Title: Front Desk Executive
Company: Guru360 Training Academy
Employment Type: Full-Time
Location: On-site

Job Overview

Guru360 Training Academy is looking for a friendly, confident, and organized Front Desk Executive to be the first point of contact for students, parents, visitors, and prospective learners. The role involves managing front-desk operations, handling inquiries, supporting admissions activities, and coordinating with students and internal teams to ensure a smooth academy experience.

Key Responsibilities

• Greet and welcome students, parents, visitors, and guests professionally.
• Handle incoming phone calls, WhatsApp messages, emails, and walk-in inquiries.
• Provide basic information about Guru360's courses, training programs, batches, schedules, and admission process.
• Register and maintain records of student and visitor inquiries.
• Coordinate appointments between prospective students and the Educational Counselor/Admissions Team.
• Follow up with prospective students regarding visits, counseling sessions, and admissions.
• Maintain student attendance, inquiry records, and other front-office documentation.
• Coordinate with trainers, counselors, and management for day-to-day academy activities.
• Handle basic administrative tasks such as printing, scanning, filing, data entry, and document management.
• Maintain a clean, organized, and welcoming reception area.
• Assist students with basic queries and direct them to the appropriate department.
• Support the admissions team with telecalling and lead follow-ups when required.
• Maintain confidentiality of student and company information.
• Perform other administrative duties assigned by management.

Required Skills

• Excellent verbal and written communication skills.
• Friendly, professional, and approachable personality.
• Good interpersonal and customer-service skills.
• Basic knowledge of MS Word, MS Excel, email, and WhatsApp.
• Strong organizational and multitasking abilities.
• Ability to handle students and parents patiently and professionally.
• Good Hindi and English communication skills.
• Positive attitude and willingness to learn.
• Ability to work in a fast-paced educational environment.

These responsibilities are consistent with common front-desk roles in educational institutes, which typically combine visitor handling, phone communication, records management, administrative support, and basic admissions coordination.

Eligibility

• Education: Graduate preferred.
• Experience: 0–2 years in front desk, receptionist, customer service, administration, or education-sector roles.
• Freshers: Candidates with good communication and interpersonal skills may also apply.

Preferred Candidate Profile

We are looking for someone who is well-presented, punctual, responsible, energetic, and comfortable interacting with students and parents. The ideal candidate should be able to manage multiple tasks while maintaining a professional and welcoming attitude.

Key Performance Areas

• Front-desk and visitor management
• Student/parent query handling
• Inquiry and lead follow-up
• Administrative documentation
• Student coordination
• Attendance and record maintenance
• Customer experience and professionalism

Why Join Guru360 Training Academy?

• Opportunity to work in a growing education and training environment.
• Develop skills in administration, communication, student coordination, and admissions.
• Opportunity for professional growth within the organization.
• Collaborative and learning-focused work environment.

Pay: ₹10,000.83 - ₹14,126.15 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person