Front Desk Receptionist

About Our Practice

We are a welcoming, patient-focused podiatry practice dedicated to providing excellent foot and ankle care in a professional and friendly environment. We are looking for a dependable, organized, and personable Front Desk Receptionist to join our team.

Position Overview

The Front Desk Receptionist is the first point of contact for our patients and plays an important role in creating a positive patient experience. The ideal candidate is friendly, professional, detail-oriented, and comfortable working in a busy medical office.

Responsibilities

• Greet patients warmly and professionally
• Answer and direct incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Check patients in and out efficiently
• Verify patient demographics and insurance information
• Collect copays, deductibles, and other patient payments
• Maintain accurate patient records and documentation
• Obtain necessary forms and signatures
• Communicate with patients regarding appointments, paperwork, and office procedures
• Coordinate referrals and medical records when needed
• Assist with insurance-related administrative tasks
• Maintain an organized and welcoming reception area
• Communicate effectively with doctors, medical assistants, and other staff
• Protect patient confidentiality and follow HIPAA requirements
• Perform other front-office duties as needed

Qualifications

• Previous medical front desk or receptionist experience preferred
• Experience in a podiatry, orthopedic, or other medical office is a plus
• Excellent customer service and communication skills
• Strong organizational and multitasking abilities
• Professional, friendly, and compassionate demeanor
• Comfortable working with computers and electronic medical records (EMR)
• Ability to handle confidential patient information appropriately
• Strong attention to detail
• Ability to work independently while also being a team player
• Reliable and punctual

Pay: $19.00 - $23.00 per hour

Benefits:

• Paid time off

Work Location: In person