Front Desk Receptionist

Job Summary

The Receptionist is the first point of contact for visitors and callers. This role is responsible for managing the front desk, handling calls, greeting guests, and providing administrative support to ensure smooth daily operations.

Key Responsibilities

• Greet and welcome visitors in a professional and friendly manner
• Answer, screen, and forward incoming phone calls
• Maintain the reception area to keep it clean and organized
• Handle incoming and outgoing mail and deliveries
• Schedule appointments and manage meeting room bookings
• Maintain visitor logs and issue visitor passes when required
• Provide basic information about the organization to guests and callers
• Assist with administrative tasks such as filing, data entry, and photocopying
• Coordinate with staff to ensure efficient communication

Required Skills & Qualifications

• Good verbal and written communication skills
• Basic computer knowledge (MS Word, Excel, email)
• Strong organizational and multitasking abilities
• Professional appearance and positive attitude
• Ability to handle confidential information responsibly