Front Desk Receptionist

Receptionist / Front Office Coordinator Busy Plastic Surgery Office & Surgery Center

We are seeking a reliable, organized, professional, and personable Receptionist / Front Office Coordinator to join our busy plastic surgery practice. This position is ideal for someone who enjoys a fast-paced environment, is comfortable multitasking, and takes pride in providing excellent patient service.

The practice includes both a plastic surgery office and an affiliated surgery center, and the successful candidate will work closely with the physician, patients, and administrative staff.

Responsibilities

• Answer and direct incoming phone calls in a professional and courteous manner
• Greet patients and assist with maintaining a welcoming, organized waiting room
• Pull, prepare, organize, and maintain patient charts
• Keep medical records and paperwork accurate and properly filed
• Prepare and run paperwork related to pre-operative appointments and surgical procedures
• Make patient confirmation calls for upcoming appointments and procedures
• Contact patients regarding missed appointments and assist with rescheduling
• Receive and distribute packages, mail, and deliveries
• Maintain an organized front desk and patient chart area
• Assist with general administrative duties and office organization
• Provide coverage and administrative support when the office administrator is out
• Communicate professionally with patients, physicians, staff, and outside vendors
• Maintain patient confidentiality and follow all office policies and procedures
• Perform additional front-office and administrative duties as needed

Ideal Candidate

We are looking for someone who is:

• Dependable and punctual
• Highly organized and detail-oriented
• Professional, friendly, and compassionate with patients
• Comfortable answering multiple phone calls and handling competing priorities
• Able to work independently while also being a strong team member
• Comfortable working in a busy medical office environment
• Experienced with medical office reception, scheduling, or administrative duties preferred
• Familiar with medical terminology and HIPAA requirements preferred
• Able to maintain a calm and professional demeanor during busy periods

Schedule

Monday through Friday

This is a full-time, in-office position in a busy plastic surgery practice and surgery center.

If you are organized, dependable, enjoy working with people, and are looking for a position where you can become an important part of a close-working medical office team, we would love to hear from you.

Join our team as a Front Desk Receptionist where your enthusiasm, organizational prowess, and commitment to excellent service will make a meaningful impact every day!

Expected hours: 35.0 – 45.0 per week

Benefits:

• 401(k)
• Retirement plan

Work Location: In person