Front Desk Receptionist

Responsibilities:

• Greet and check-in patients, ensuring a positive and welcoming experience
• Schedule patient appointments and maintain the appointment calendar
• Answer phone calls and address patient inquiries or direct them to the appropriate department
• Verify patient insurance information and collect necessary co-pays or payments
• Maintain patient records and update information as needed
• Assist with medical billing and coding tasks as required
• Coordinate referrals to other healthcare providers or specialists
• Ensure compliance with HIPAA regulations and maintain patient confidentiality
• Perform general administrative tasks such as filing, faxing, and scanning documents

Qualifications:

• Previous experience as a medical receptionist or in a similar role preferred
• Proficient in medical terminology and understanding of medical office procedures
• Familiarity with electronic health record systems such as Epic or Eaglesoft
• Excellent customer service skills with the ability to communicate effectively with patients and staff
• Strong organizational skills and attention to detail
• Ability to multitask in a fast-paced environment while maintaining accuracy
• Knowledge of phone systems and ability to handle high call volumes

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person