Front Desk Receptionist

Overview

We are seeking a friendly and organized Front Desk Receptionist to join our busy dental clinic. The ideal candidate will serve as the first point of contact for patients and visitors, ensuring a welcoming environment while efficiently managing administrative tasks. This role plays a vital part in maintaining smooth daily operations and delivering excellent customer service.

Duties

• Greet patients and visitors upon arrival, creating a positive first impression.
• Check in patients efficiently, verifying their appointment details and personal information.
• Verify insurance information to ensure accurate billing and coverage.
• Receive and direct incoming phone calls, providing assistance or routing calls to appropriate staff members.
• Schedule patient appointments accurately, managing the clinic’s calendar to optimize patient flow.
• Maintain organized patient records and ensure confidentiality of sensitive information.
• Assist with administrative tasks such as filing, data entry, and handling correspondence as needed.
• Ensure the reception area remains tidy, welcoming, and professional at all times.

Requirements

• Previous experience in a front desk or administrative role, preferably within a healthcare or dental setting.
• Excellent communication skills, both verbal and written.
• Strong organizational skills with attention to detail.
• Ability to multitask effectively in a fast-paced environment.
• Proficiency with basic computer applications and scheduling software.
• Friendly demeanor with a professional appearance and attitude.
• Ability to verify insurance information accurately and handle sensitive data discreetly.
• Reliable attendance and punctuality are essential for this role.

Join our team to contribute to a positive patient experience while supporting the efficient operation of our dental clinic!

Pay: $16.00 - $19.00 per hour

Benefits:

• Dental insurance
• Flexible schedule

Work Location: In person