Front Desk Receptionist

About the role

We are looking for a friendly, energetic and highly organised Front Desk Receptionist to be the welcoming face of our dealership. This is a varied role that combines customer service, administration and dealership support. You will be responsible for creating a positive first impression for every customer, while assisting the wider dealership team with the day-to-day administration required to keep the business running smoothly.

Key responsibilities

• Warmly greet and welcome customers and visitors to the dealership
• Provide a friendly and professional first point of contact
• Answer and direct incoming telephone calls promptly and professionally
• Assist customers with general enquiries and direct them to the appropriate department or team member
• Maintain a clean, organised and welcoming reception area
• Process vehicle deals and associated administration accurately
• Complete vehicle registrations and registration-related paperwork
• Process daily banking and maintain accurate banking records
• Assist with general filing, data entry and administrative duties
• Support the sales team with deal paperwork and other administration as required

About you

• Is bubbly, friendly and approachable
• Has excellent customer service and communication skills
• Is confident answering the phone and dealing with customers face-to-face
• Is proactive and doesn't wait to be told what needs to be done
• Can work independently and manage competing priorities
• Is also teamwork orientated and enjoys supporting those around them
• Takes pride in their work and has a strong eye for detail
• Is organised and able to meet deadlines
• Has good computer and administration skills
• Previous automotive dealership or reception experience is desirable, but not essential