Front Desk Receptionist

Position Title - Receptionist / Front Desk & Admin Executive

Department - Administration

Location - Kothrud, Pune

Job Summary

We are looking for a smart, professional, and organized Receptionist / Front Desk & Admin Executive who will be responsible for managing the front office, handling visitors and calls, coordinating administrative activities, and ensuring smooth day-to-day office operations. The candidate should possess good communication skills, a presentable personality, and the ability to multitask efficiently.

Key Roles & Responsibilities

Front Desk Management

• Welcome and attend visitors, clients, and guests professionally.
• Manage incoming and outgoing calls and transfer calls to concerned departments.
• Maintain visitor records and reception area discipline.
• Handle courier dispatches and incoming parcels.
• Coordinate meeting room bookings and visitor appointments.

Administrative Responsibilities

• Maintain office files, records, and documentation.
• Support HR and management with administrative coordination.
• Handle stationery inventory and office supplies procurement.
• Coordinate with vendors, housekeeping, and maintenance staff.
• Assist in travel bookings, hotel reservations, and event coordination when required.
• Maintain attendance records and basic employee coordination.
• Support in preparing reports, data entries, and MIS documentation.

Communication & Coordination

• Coordinate between departments for smooth workflow.
• Draft emails, letters, and official communication.
• Follow up with vendors, clients, and internal teams as required.
• Ensure proper communication and professionalism at the front office.

Office Management

• Ensure cleanliness and proper upkeep of reception and office premises.
• Maintain office assets and records.
• Assist management in day-to-day operational activities.

Required Skills

• Good verbal and written communication skills.
• Strong interpersonal and coordination abilities.
• Basic knowledge of MS Office (Excel, Word, Outlook).
• Good organizational and multitasking skills.
• Professional appearance and positive attitude.
• Ability to handle pressure and prioritize tasks.

Preferred Qualities

• Polite and professional behavior.
• Punctual and responsible.
• Quick learner with proactive approach.
• Strong follow-up and coordination skills.