Front Desk Receptionist

Job Overview

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, handle multi-line phone systems, and provide exceptional customer service to visitors, patients, and staff. Your organizational skills and technical proficiency will ensure smooth office functioning, from scheduling appointments, verifying insurance, to managing correspondence. This position offers a dynamic environment where your administrative expertise and positive attitude will make a meaningful impact every day.

Duties

• Greet visitors professionally, ensuring a warm and welcoming experience while maintaining strict adherence to safety protocols
• Answer, screen, and direct incoming calls using multi-line phone systems with excellent phone etiquette
• Manage appointment scheduling for patients
• Verify medical and vision insurance
• Assist with office tasks such as supply inventory (contacts), document organization, and faxing
• Support patient communication efforts by providing timely information and resolving inquiries with professionalism and efficiency

Experience

• Proven clerical experience in an office environment with a strong background in front desk or reception duties
• Experience managing multi-line phone systems and providing excellent customer support in person or over the phone
• Familiarity with data entry, filing systems, and basic bookkeeping.
• Bilingual abilities are highly desirable to effectively communicate with diverse clients and team members
• Strong organizational skills with the ability to multitask efficiently in a fast-paced setting

Join our team to be the friendly face that keeps our office running smoothly! Your dedication to excellent customer service combined with your technical skills will help create a positive environment for everyone who walks through our doors. We value your contributions as you assist with essential functions that support our organization’s success.

Expected hours: 35.0 – 40.0 per week

Benefits:

• 401(k)
• Dental insurance
• Retirement plan

Experience:

• Medical office: 1 year (Preferred)

License/Certification:

• Drivers License (Required)

Location:

• Petal, MS 39465 (Preferred)

Shift availability:

• Day Shift (Required)

Willingness to travel:

• 25% (Preferred)

Work Location: In person