Front Desk Receptionist

Job Summary

We are seeking an energetic and organized Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and professional demeanor will help create a friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management skills while contributing to a dynamic team.

Duties

• Greet visitors and clients warmly, ensuring a positive first impression
• Manage multi-line phone systems, directing calls efficiently and professionally
• Handle incoming and outgoing correspondence, including emails and mail distribution
• Maintain organized filing systems and manage document storage with accuracy
• Support data entry tasks using spreadsheets, word processing, and productivity software
• Assist with calendar management and scheduling appointments for staff and executives
• Perform clerical duties such as proofreading, copying, and preparing reports
• Utilize office management tools like QuickBooks for basic financial record keeping when needed
• Provide customer support by addressing inquiries promptly and courteously
• Maintain a clean and organized front desk area to promote a professional environment

Qualifications

• Proven experience in office administration or receptionist roles with strong clerical skills
• Excellent computer literacy, including proficiency in Microsoft Office (Word, Excel) and data entry software
• Familiarity with multi-line phone systems and phone etiquette standards
• Bilingual abilities are highly desirable to serve diverse client needs effectively
• Strong organizational skills with the ability to manage multiple tasks efficiently
• Exceptional customer service skills with a friendly, professional demeanor
• Experience with office management software such as QuickBooks is a plus
• Ability to handle confidential information discreetly and responsibly
• Demonstrated time management skills to prioritize tasks effectively
• Personal assistant or calendar management experience is advantageous

Join us as a Front Desk Receptionist and become an integral part of a vibrant team dedicated to delivering outstanding service. Your enthusiasm, technical proficiency, and organizational talents will help us create a welcoming environment while supporting our operational excellence.

About Cumberland Hospital for Children and Adolescents:

Cumberland Hospital is a unique environment offering a different approach to help children and adolescents with complex needs by providing a safe, therapeutic atmosphere to flourish. Whether your child is dealing with a brain injury, chronic illness or neurobehavioral issues, our Hospital Services will create an individualized plan to help them heal emotionally and physically. Cumberland Hospital employs a team of professionals who are experts in childhood development, diseases, injuries and emotional adaptation. We use the latest approaches in medical management and adaptive skill-building to help young people ages two to 22 heal physically and develop emotionally.
Our Residential Treatment Program provides your child with the consistent, structured medical, practical and emotional support they need to thrive. When behavioral and emotional problems interfere with a young person’s ability to function well at school or at home, they need supervision for medical compliance and a structured environment to address behavioral, emotional and control issues. Cumberland’s Residential Services Program is designed for adolescents who have a chronic illness, brain injury or neurological impairment, providing them with a specialized medical atmosphere when hospitalization is not needed. The program can accommodate 16 residents and accepts young people with IQs of 55 or greater.

Pay: $24.00 - $28.00 per hour

Work Location: In person