Front Desk Receptionist

Role Purpose

The Receptionist is the first point of contact for employees, visitors and external parties. This role maintains a welcoming and professional front office, supports daily administrative coordination, and communicates effectively with Chinese-speaking management and visitors.

About YOMI Kingdom

YOMI Kingdom is a cross-border digital ecosystem spanning interactive entertainment, digital content, regional payment services and membership rewards. We value professionalism, accountability, discretion and responsive support.

Key Responsibilities

· Welcome visitors, identify the purpose of their visit and notify the appropriate employee promptly.

· Manage the reception area and maintain a professional, tidy and welcoming environment.

· Answer, screen and direct telephone calls and general enquiries in a courteous manner.

· Receive, record and distribute incoming mail, courier items, documents and deliveries.

· Coordinate meeting-room bookings and prepare rooms before meetings, interviews and visitors arrive.

· Provide basic refreshments to management and guests when required.

· Support visitor registration, access-card arrangements and front-office security procedures.

· Maintain reception, visitor and courier records accurately and confidentially, and assist with filing, scanning and data entry.

· Monitor stationery, pantry and reception supplies and coordinate routine matters with vendors and building management.

· Provide general administrative support and carry out other reasonable duties assigned by management.

Candidate Requirements

· Able to communicate confidently in Mandarin, as the role regularly supports Chinese-speaking management and visitors.

· Able to communicate in English and Bahasa Malaysia for daily workplace coordination.

· Professional, well-groomed and presentable, with courteous interpersonal skills.

· SPM, diploma or an equivalent qualification; relevant training is an advantage.

· At least one year of experience in reception, customer service, hospitality or office administration is preferred.

· Basic proficiency in Microsoft Word, Excel, email and workplace communication applications.

· Organized, punctual, dependable and able to manage several requests calmly.

· Discreet and confidential when handling visitors, documents and internal information, and able to work according to the stated on-site schedule.

Pay: RM2,500.00 - RM3,500.00 per month

Benefits:

• Maternity leave
• Meal allowance
• Opportunities for promotion

Work Location: In person