Front Desk Receptionist

Job Overview
We are seeking a professional and personable Front Desk Receptionist to serve as the first point of contact for our organization. The ideal candidate will possess excellent communication skills, a welcoming demeanor, and strong organizational abilities. This role involves managing front desk operations, providing exceptional customer service, and supporting office management tasks to ensure a smooth and efficient workplace environment. The successful applicant will demonstrate proficiency in office technology, multitasking, and maintaining a positive attitude in a fast-paced setting.

Responsibilities

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly.
• Manage multi-line phone systems with professionalism, directing calls accurately and efficiently.
• Handle scheduling, calendar management, and appointment setting for staff or departments.
• Maintain accurate data entry, filing systems, and document proofreading to support administrative operations.
• Assist with office management duties such as supply inventory, organization of files, and general clerical tasks.
• Provide customer support through effective communication and problem-solving to address inquiries or concerns.
• Support bookkeeping activities using QuickBooks or similar accounting software when necessary.
• Utilize Microsoft Office Suite and Google Workspace tools for correspondence, reports, and documentation.
• Demonstrate excellent phone etiquette while managing incoming calls and messages with professionalism.
• Perform additional administrative duties including typing, data entry, and supporting personal assistant or medical/dental receptionist functions as needed.

Experience

• Prior experience in office management, clerical work, or administrative support roles is required.
• Proven experience working with multi-line phone systems and customer service environments is essential.
• Familiarity with QuickBooks, Microsoft Office (Word, Excel), Google Workspace (Docs, Sheets), and data entry procedures is highly desirable.
• Bilingual skills are preferred to effectively serve diverse client populations.
• Experience in medical or dental receptionist roles can be advantageous but is not mandatory.
• Strong organizational skills with the ability to prioritize tasks efficiently in a busy setting are crucial.
• Demonstrated professionalism in handling confidential information with discretion and accuracy. Join our team as a Front Desk Receptionist to deliver outstanding service while supporting our dynamic office environment!

Pay: From $16.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person