Front Desk Receptionist

About the Role
We are seeking a responsible, dependable Front Office Receptionist to support the daily administrative needs of our hospice agency. This role works under the direct supervision of leadership and the Director of Clinical Services (DCS), completing assigned tasks accurately and on time so our clinical team can focus on patient care.

This position is ideal for someone who follows instructions well, communicates clearly, and takes pride in being reliable and detail-oriented. This is not a role that requires independent judgment or decision-making — all tasks are assigned and reviewed by leadership.

Key Responsibilities

Front Desk & Office Support

• Answer and route incoming calls, emails, and faxes professionally
• Greet visitors and manage the front office
• Copy, scan, fax, and distribute documents as directed
• Sort and process incoming/outgoing mail
• Complete daily tasks as assigned by leadership

Filing & Documentation

• File and upload documents into patient and personnel records as instructed
• Pull requested documents for leadership during audits or reviews
• Follow up with staff on missing forms or signatures when directed to do so

Supplies & Deliveries

• Place and track orders for office and medical supplies as directed
• Log deliveries and notify leadership of shortages
• Relay vendor communications to leadership

Timesheets & Scheduling Support

• Schedule meetings, trainings, and appointments as directed

General Support

• Assist staff with basic questions and direct them to the right person
• Maintain confidentiality of all patient and employee information
• Complete other clerical tasks as assigned

This Role Is NOT:

• A clinical position
• A coordination or vendor-management role
• A role requiring independent follow-up or decision-making
• A management or supervisory role
• A remote position

Qualifications

• Prior office or administrative experience preferred; healthcare setting a plus
• Reliable, punctual, and able to follow instructions closely
• Good written and verbal communication skills
• Comfortable handling sensitive and confidential information
• Basic proficiency with email, fax, and office software

Why Join Us

• Join a compassionate, mission-driven hospice team
• Stable, in-office role with clear direction and structure
• Room to grow within the organization

Job Type: Full-time
Pay: $18.00/per hour
Benefits: 401(k) matching, dental, health, PTO, vision
Work Location: In person

Pay: $18.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k) matching
• Health insurance
• Paid time off

Work Location: In person