Front Desk Receptionist

Job Summary

We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our practice. In this vital role, you will manage front desk operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily business functions with enthusiasm and professionalism.

Duties

• Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
• Manage multi-line phone systems, directing calls efficiently and professionally
• Handle all incoming correspondence, including emails, mail, and deliveries with accuracy and timeliness
• Maintain organized filing systems, both electronic and paper-based, to support office operations
• Assist with data entry tasks using productivity software such as Microsoft Office, spreadsheets, and Word processing tools
• Schedule appointments and manage calendars to optimize time management for staff and clients
• Support office management activities including inventory tracking, document proofreading, and basic clerical tasks
• Coordinate new patient workflow, including checking insurance eligibility and benefits, treatment fee presentation, and post-consultation follow-up.
• Oversee office hospitality amenities and maintain office cleanliness for a professional environment.

Skills

• Excellent customer service skills with a friendly phone etiquette and client communication abilities
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel) and Google Workspace spreadsheets, and data entry software
• Experience with multi-line phone systems and office management procedures
• Bilingual capabilities are a plus to serve diverse client needs effectively
• Demonstrated organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
• Technical proficiency in office productivity tools such as calendar management, typing, proofreading, and filing systems
• Previous clerical or administrative experience that highlights attention to detail and time management skills

Experience

• Prior front desk experience in an Orthodontic office is highly preferred.
• Previous experience in an administrative position is highly preferred.

Join us as a Front Desk Receptionist where your energy fuels our welcoming environment! Your organizational prowess combined with excellent communication will ensure our office runs smoothly while providing top-tier support to everyone who walks through our doors. This role is perfect for motivated individuals eager to grow their administrative skills in a vibrant setting.

Work Location: In person