Front Desk Receptionist

Landmark Exteriors, Inc. is a construction company based out of Libertyville, Illinois. We specialize in the installation of doors, windows, and siding, and are licensed by industrial manufacturers like Marvin, Andersen Windows. From A to Z, Landmark will take into account all facets of your project, from job permitting, to installation coordination- we are the 'one-stop-shop' for residential and commercial construction jobs. We are committed to providing clients with an easy, efficient, cost effective, no-pressure sales approach to help make your home a Landmark.

Overview
We are seeking a dynamic and friendly Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk and showroom operations, provide exceptional customer service, and ensure smooth administrative workflows. Your energetic approach and organizational skills will help create a positive first impression for visitors, clients, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while supporting daily operations in a professional environment.

Responsibilities:

• Sit at reception desk, answer incoming calls and assist clients with any needs including gathering information and completing follow up calls, taking payments for projects, providing updates on status, and greet and assist walk in guests
• Will create, update, and organize project files
• Ensure customer satisfaction at the end of projects
• Must be able to learn and comprehend the products, pricing, and services available to discuss with clientele
• Assist with payment processing, vendor communication, contracts, and permitting
• Maintains database with updates for ongoing projects, client communication, and orders.

Experience

• Prior office experience or clerical experience is highly preferred, demonstrating familiarity with administrative procedures.
• Basic computer literacy in Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications.
• Excellent organizational skills with the ability to multitask effectively
• Experience in the window and door replacement industry is a plus.
• Demonstrated customer service skills with a focus on professionalism, patience, and clear communication.

Pay: From $24.00 per hour

Benefits:

• 401(k)
• Health insurance
• Paid time off

Work Location: In person