Front Desk Receptionist

Job Overview

We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, serve as the first point of contact for visitors and clients, and ensure smooth administrative workflows. Your positive attitude, organizational skills, and technical proficiency will contribute to creating a professional and efficient environment. This paid position offers an exciting opportunity to develop your office management skills while supporting our team with exceptional customer service and administrative support.

Responsibilities

• Greet visitors warmly, verify appointments, and direct them appropriately
• Answer multi-line phone systems promptly and professionally, providing excellent customer support
• Manage incoming and outgoing correspondence, including emails, mail, and packages
• Maintain organized filing systems, data entry records, and spreadsheets using Microsoft Office tools
• Handle calendar management and schedule appointments for team members or executives
• Assist with office management tasks such as supply inventory, document proofreading, and clerical duties
• Utilize QuickBooks for basic bookkeeping tasks when necessary
• Support client communication efforts by preparing Word processing documents and reports
• Ensure phone etiquette is maintained at all times to foster a positive experience for callers and visitors
• Perform general administrative duties including filing, data entry, and maintaining office cleanliness

Experience

• Prior office experience or administrative assistant roles preferred but not required
• Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook) and productivity software
• Experience with multi-line phone systems and customer service environments essential
• Bilingual abilities are a plus to effectively communicate with diverse clients and visitors
• Demonstrated organizational skills with the ability to multitask efficiently in a fast-paced setting
• Familiarity with data entry, filing systems, calendar management, and clerical procedures required
• Technical proficiency in office management tools such as spreadsheets, Word processing, and bookkeeping software like QuickBooks is highly desirable

Join us in creating a welcoming environment where professionalism meets efficiency! This role offers the chance to sharpen your administrative skills while supporting our vibrant team. We value proactive individuals who thrive on organization, communication excellence, and delivering outstanding customer support.

About Metro Healthy Communities

Established in 1992, Metropolitan Charities, Inc. dba Metro Healthy Communities is a 501(c)(3) organization that provides quality health and wellness services that are comprehensive, relevant, supportive, and represent the lifetime continuum of the people in our community.With nine Health Centers throughout the Tampa Bay area, the centers provide premier comprehensive medical and social services. This includes HIV services, medical care, support groups, counseling, health and wellness programs, psychiatric medication management, and more.

Pay: $24.00 - $28.00 per hour

Work Location: In person