Front Desk Receptionist

The standard of an organization is often visible before a meeting has even begun. It shows in how promptly a visitor is acknowledged, how accurately a call is directed, and whether the office feels organized behind the scenes. We are hiring a Front Desk Receptionist to take ownership of that experience at our Louisville workplace.

This is an important office-based position within an operations-focused business. You will provide a professional first point of contact while making sure everyday information reaches the right person without unnecessary delays. The role is focused on reception and office coordination rather than dispatching or warehouse activity.

Your purpose at the front desk

Put simply, your role is to make each interaction clear, efficient, and welcoming.

That will involve:

• Greeting scheduled visitors, vendors, and contractors professionally
• Answering the main telephone line and directing general calls correctly
• Managing visitor sign-in procedures and notifying the appropriate employee
• Monitoring general emails and forwarding inquiries to the right department
• Coordinating meeting rooms and maintaining shared appointment calendars
• Taking complete messages when a team member is unavailable
• Receiving office correspondence and distributing it appropriately
• Keeping the reception area and shared meeting spaces presentable
• Providing straightforward administrative support when reception coverage allows

The standard we are looking for

A strong Front Desk Receptionist does more than answer a telephone. You should be able to listen carefully, understand what someone needs, and decide where their inquiry belongs. You will also need to remain composed when several people require assistance at the same time.

We will particularly value:

• Clear and professional communication
• Reliable attendance and punctuality
• Good judgment when handling confidential information
• An organized approach to appointments and messages
• The confidence to resolve routine questions independently
• The awareness to escalate anything outside your responsibility

A college degree is not required.

Your working arrangement

This is a full-time, fully on-site position based in Louisville, Kentucky. The regular working hours are Monday through Friday, from 8:00 a.m. to 4:30 p.m., including a 30-minute unpaid meal break. Regular weekend work is not expected.

We need to fill this Front Desk Receptionist vacancy promptly. Ideally, the selected candidate will be available to start within one week of accepting an offer. However, we understand that the right person may need to provide reasonable notice to a current employer, so the start date remains negotiable.

Moving your application forward

Apply directly through Indeed with your current resume. If your existing job title is different, that is absolutely fine, show us where you have managed visitors, calls, appointments, or office communication successfully.

Applications will be reviewed as they are received.

Pay: $19.00 - $21.00 per hour

Expected hours: 40.0 per week

Benefits:

• 401(k)
• 401(k) matching
• Employee assistance program
• Health insurance
• Paid time off

Work Location: In person